Lead Foreclosure Specialist

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Lead Foreclosure Specialist plays a critical role in managing and overseeing the foreclosure process, ensuring strict adherence to regulatory requirements and company policies. This role includes conducting quality reviews of foreclosure procedures, auditing and monitoring case progress, and providing guidance to ensure foreclosure processes are handled efficiently and accurately. The Lead Foreclosure Specialist collaborates closely with Foreclosure Supervisors, Foreclosure Specialists, and Foreclosure Assistants to maintain smooth coordination and communication throughout the foreclosure process. Success in this role requires a deep understanding of foreclosure laws, strong communication skills, meticulous attention to detail, and the ability to manage multiple projects and processes simultaneously. The Lead Foreclosure Specialist works with internal teams, external legal counsel, and borrowers to achieve efficient and lawful resolution of foreclosure cases. Additionally, this role involves updating internal procedures, training staff on new and revised investor, federal, and state regulations, and ensuring the quality control of all foreclosure-related documents.

Essential Functions

• Lead Foreclosure specialist providing guidance, support and training of the foreclosure process from start to finish ensuring that the team meets performance metrics and adhere to company policy and procedures.
• Stay updated on foreclosure laws, regulations, and industry best practices to ensuring that all legal requirements are met, and that timelines are adhered to.
• Acting as liaison between different departments, legal, customer service and loss mitigation to ensure smooth operations. Also, communicate with external parties, foreclosure attorney interpretations and recommendations to apply legal guidelines appropriately throughout the process.
• Conducting audits and review of foreclosure files and documentation to ensure accuracy, completeness, and compliance with legal and regulatory standards. Analyze borrower accounts, loan documents, and relevant financial information to make informed decisions.
• Evaluate and approve foreclosure figures, including judgment amounts, bidding instructions, reinstatement quotes, and payoff calculations.
• Monitor reports to verify files comply with required notification periods and notice of sales are timelines are satisfied.
• Audit documents and deeds to be executed and sign off figures for judicial foreclosures.
• Identify and escalate any operational inefficiencies or compliance issues to management team.
• Assist Foreclosure Supervisor in monitoring key performance indicators (KPIs) and ensure the team meets or exceeds established benchmarks.
• Quality Review of postponements, reinstatement requests and judgments.
• Examine First Time Vacant reports, providing assistance and guidance as needed to ensure compliance with investor and state regulations.
• Review property inspection reports regularly to ensure property maintenance, and repairs to ensure properties meet regulatory and investor standards.
• Audit loan level reconciliations after payoff, reinstatement, or 3^rd party sale, and follow up on all files until fees are reconciled and show a zero balance.
• Responsible for informing supervisor of foreclosure timeline delays and title issues.
• Review and respond to HUD Demand Letters, Non-Compliance, and other Notifications.
• Records pertinent information in the loan servicing system and other applicable software to maintain accurate and current records
• Provide guidance, support, and training to junior staff members involved in foreclosure processes. Lead by example and foster a collaborative and productive work environment.
• Be subject matter expert on the processes, policies, procedures and tools related to foreclosure; update job aids and procedures as needed
• Identify opportunities for process optimization, efficiency enhancements, and cost savings in foreclosure operations. Implement changes and improvements to streamline workflows and enhance overall effectiveness.
• Work with business analysts to ensure systems are updated, tested, and audited to reflect modifications to policies and procedures.
• Address and resolving complex issues that arise during the foreclosure process, such as disputes or legal challenges. Also, escalated cases that require higher-level decision-making with Supervisor and/or Manager.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required, college degree preferred
• Minimum of four years total work experience in positions with responsibility for processing mortgage foreclosures, associated documents, and timelines.
• Minimum of 3 years of experience in a leadership role.
• Highly organized and meticulously detail oriented; ability to work in a fast-paced, deadline-driven environment required.
• Highly proficient with data entry, Microsoft Word, Excel, and Outlook.
• Strong knowledge of foreclosure laws, regulations, and processes.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal, verbal and written communication skills required.
• Passionate about delivering excellence in customer service within a team environment.
• Prior experience using the internet to perform basic searches to obtain information.
• Strong listening skills and a high level of comprehension to conceptualize effectively, ideas into a process/tool.
• Ability to organize and manage multiple priorities simultaneously.
• Must be able to handle confidential matters with discretion.
• Ethical, with a commitment to company values.

Supervision

• Generally, follows pre-defined processes and guidelines, escalating more complex issues for advice and resolution
• Precision in performing calculations and checking for errors.
• Interact with management, attorneys, title companies and other vendors. Moderate supervision required, depending on experience.
• Apply sound judgment in execution of core job responsibilities.
• Travel: 0%

Requirements

• Physical: Work is primarily sedentary; mobility in an office setting.
• Manual Dexterity: Frequent use of computer keyboard and mouse.
• Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
• Environmental: Office environment – no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $25/hr - $34/hr

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

REQ#: LEADF016490