Automotive Platforms Support Engineer Support Engineer

Qualcomm | San Diego, CA

Posted Date 11/18/2024
Description

Company:

Qualcomm Technologies, Inc.

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

Support development of next generation digital cockpit and Advanced Driver Assistance Systems.  Work closely with engineers to validate device performance, debug unit failures, and create factory test procedures. Install, maintain and support device rack infrastructure.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Develop factory test processes and procedures for automotive development platforms
  • Support factory technicians in integration of manufacturing test flows
  • Support design verification testing of platforms in the lab
  • Troubleshoot and repair defective platforms
  • Maintain and manage labs and lab equipment
  • Support Device Farm
    • Hardware Installation: Install, configure, and upgrade hardware components in the device racks as needed.
    • Documentation: Maintain accurate documentation of rack layouts, equipment configurations, and maintenance activities.
    • Incident Response: Respond to and resolve technical issues and incidents in a timely manner.
    • Collaboration: Work closely with other IT and engineering teams to ensure seamless integration and operation of systems.

Minimum Qualifications:

• Bachelor's degree and 1+ year of Support Engineering or related work experience.
OR
Associate's degree and 2+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.

*Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.

Preferred Qualifications:

  • The candidate will possess 1-2 years of experience in lab environment with emphasis on baseband hardware test support in a R&D development environment
  • Sound understanding of basic digital and analog electrical principles and ability to interpret schematics
  • Practical lab experience troubleshooting hardware using computer, test equipment, and test system knowledge
  • Proficient using lab test equipment including oscilloscopes, power supplies, multimeters
  • Familiar with Windows environment, able to install and troubleshoot software and hardware drivers
  • Ability to solder small components (0402)
  • Ability to work and stay organized in a high pace development environment
  • Ability to generate clear instructions and procedures for technicians to follow
  • Strong written, verbal, and interpersonal skills
  • Experience maintaining rack room infrastructure
  • Proficiency in hardware troubleshooting and network configuration
  • 3+ years of experience in lab environment with emphasis on baseband hardware test support in a R&D development environment
  • Experience in automated test system support such as supporting test in a manufacturing environment
  • Experience with C/C++/C# or Python and ability to write basic scripts for test flow automation
  • Experience managing lab benches and equipment
  • Familiarity with software debug tools like JTAG debuggers
  • Ability to use schematic capture tools
  • Proactive person that shows successful Team Management skills

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$34.19 - $51.29

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm.  We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).  In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

Salary34.19 - 51.29 Hour

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